Real users' opinions

Overall rating

Overall rating

4,5/5

stars

Based on 45717 opinions

stars
5/5
I am a regular user of Promofarma products and as always the service is excellent, safe and efficient.

MANOLI C. 22/11/24

stars
4/5
Seriousness, speed, good product catalog. Most competitive prices

Patricia R. 22/11/24

stars
5/5
Punctuality

Laura M. 22/11/24

stars
5/5
Good morning, I liked you for reporting issues, Communication is key when you sell something and you want customers to be reassured and, I hope, trust you I have received my order and I am very pleased with the service Best regards, well done!

Bobu G. 22/11/24

stars
5/5
Lots of variety, lots of information and advice and the prices are very good. The shipping is fast and the price is right. I have been shopping here for years

Esther G. 22/11/24

stars
5/5
The worst thing is the wait for the delivery, you don't know when it will arrive

María T. 22/11/24

stars
5/5
Fast shipping, everything correct

Andreea A. 22/11/24

stars
5/5
Everything was perfect. Fast and as requested

Inma G. 22/11/24

stars
5/5
Services.

TOMAS S. 22/11/24

stars
5/5
Great

Mykola. 22/11/24

stars
2/5
They advertise promotions and then do not respect them.

Mar G. 22/11/24

stars
4/5
All is well

Manuela D. 22/11/24

stars
5/5
Good logistics and delivery tracking.

ROSA M. 22/11/24

stars
4/5
Very fast service

JOSEP T. 22/11/24

stars
5/5
Everything is fine. I have not had any problems.

María D. 22/11/24

stars
5/5
SPEED OF SHIPMENT

CARMEN O. 21/11/24

stars
4/5
All very good but you could add some samples in the orders

Sandra M. 21/11/24

stars
2/5
I choose to buy 2 units of the product, each at 9.30€. I pay shipping at 3.99€ and use a discount of 3.43€. Total: 19.16€ I claim the second unit and they tell me that they cannot serve it to me and refund me 7.59€. Therefore, the unit that I have been served has cost me 19.16-7.59=11.57€. If I had bought only one unit from the beginning, it would have cost me: 9.30+3.99-3.43=9.86€ Therefore, I have lost money compared to what would have happened if I had initially bought only one unit. I do not understand that, in addition to being dissatisfied with the management of the pharmacy, which showed 5 units in stock on the website, on top of that, I have to bear the inefficiencies, paying more expensive per unit served.

FRANCISCO J. 21/11/24

stars
2/5
I sent an email and phone number to be contacted immediately after placing the order. the only thing I received was an email saying that they would send me a form.

Carlos Q. 21/11/24

stars
5/5
Efficiency and speed

Carlos V. 21/11/24

stars
5/5
Fast shipping and in good condition.

Gemma M. 21/11/24

stars
5/5
Speed

Mónica H. 21/11/24

stars
4/5
Quick response to incidents

MIGUEL A. 21/11/24

stars
4/5
Cash and on-time delivery

Maria E. 21/11/24

stars
3/5
There are good deals but even if you buy for a large amount, if it's not all from the same pharmacy, shipping costs are charged.

Eva E. 21/11/24

stars
1/5
Improve the quality of post-sales customer service and review your digital assets to ensure that there are no errors in the transmission of order data. Hire people who can read emails and understand customer complaints. Act fast

Rebeca G. 21/11/24

stars
5/5
Good prices and good shipping

Soledad F. 21/11/24

stars
2/5
they do not have updated products and you think you are buying 200gr when in reality you are buying 150gr, so you feel cheated and swindled,

Maria I. 21/11/24

stars
4/5
Good service and fast delivery

MANUEL S. 21/11/24

stars
3/5
Delivery is fast, although they are unreliable with prices. Confusing checkout process. Once the product is added to the cart, the price changes, always more expensive.

Miquel F. 21/11/24

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