Balms and butters are ideal to remove make-up and impurities that build up during the day. That is why they are perfect as a first step in a double cleansing routine. Contrary to what it may seem, they are perfect for even the oiliest skin. They are oil-based and very sensitive to make-up, sunscreen residues, creams, pollution particles, etc. Most of them are also suitable to use around the eye area and effectively remove traces of make-up. Some eye shadow enthusiasts use them instead of classic eye make-up removers (bi-phase, milks, micellar water).
Tip: they tend to soften the surface of the skin. Whenever you are going to perform an exfoliating routine with a particle or bead exfoliator, it is advisable to double cleanse with a balm or a butter. This will make the process much easier.